Privacy Policy
Last Updated: [18 Dec 2025]
Chitransh Financial Solution (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information of our customers and website visitors. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with us through our website, advertisements, phone calls, WhatsApp, social media platforms, or in person.
1. Information We Collect
We may collect the following types of personal information:
• Name, mobile number, email address, and postal address
• Date of birth, occupation, income details (only when required for services)
• Identity and address documents (such as PAN, Aadhaar, or other KYC documents)
• Insurance and loan-related information provided voluntarily by the customer
• Information submitted through website forms, lead forms, or advertisements
We collect personal information only when it is necessary to provide insurance and financial services.
2. How We Use Your Information
We use the collected information for the following purposes:
• To provide insurance consultation and policy-related services
• To qualify, process, and assist with loan applications
• To share required details with authorized insurance companies, banks, and NBFCs
• To communicate with customers regarding inquiries, services, and updates
• To comply with legal, regulatory, and contractual obligations
We do not sell, rent, or trade customer personal information to unauthorized third parties.
3. Sharing of Information
Your information may be shared only with:
• Authorized insurance companies (e.g., HDFC Life Insurance Company Limited)
• Authorized banks and NBFCs for loan processing
• Regulatory or legal authorities, if required by law
All data sharing is done strictly for service fulfillment and in accordance with applicable laws.
4. Data Security
We take reasonable and appropriate measures to protect your personal information, including:
• Restricted access to customer data (authorized staff only)
• Secure storage of physical and digital records
• Use of secure communication channels such as phone, WhatsApp, and email
While we strive to protect your data, no method of transmission over the internet is 100% secure.
5. Customer Consent
By providing your personal information to us, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.
6. Cookies and Website Tracking (If Applicable)
Our website may use basic cookies or tracking tools to improve user experience and analyze website performance. These do not collect sensitive personal information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
8. Communication Consent
By providing your contact details, you consent to receive communications from e-Loan Mart via SMS/RCS/Call/Email/WhatsApp, even if your number is registered under DND, as per applicable regulations.
9. Contact Information
If you have any questions or concerns about this Privacy Policy or your personal data, you may contact us:
Chitransh Financial Solution
Old Avas Vikas, Near Doctor Vishesh Clinic,
Civil Lines, Rampur, Uttar Pradesh, India
Phone: 9719440800
Compliance Statement
This Privacy Policy is intended to comply with Google Ads, Meta Ads, and applicable data protection guidelines in India.